Mike Turco’s Business Automation Blog

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A Simple Way to Improve Call Handling and Management

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Are the people who answer your phones asking the right questions? Are the answers being put in the computer where they belong? If not, taking control of and fixing this [...]

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How to Recognize Poor Service from an Ad Agency

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Now that you’re paying big bucks to an advertising agency, there are some things you have to know, and things you have to watch out for. The pattern you see [...]

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How to Free Yourself from Dollar Amount Rounding Errors

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It matters not whether your report is off by two cents or forty dollars. You’re going to here about it again and again. The fact is its not your fault. [...]

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The Worlds Most Important “Must Have” Sales Report

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You gotta love this question: “Hey, Jules, exactly where is everything at with all of our open sales, right now?” The best way to answer that question is to pull [...]

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How to Track and Manage Your Competitor’s Bids

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How would you like to know what your competitors are up to, exactly what they’re offering and how much they’re planning to charge? That would be awesome, right? There are [...]

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How to Access Your Computers Over the Internet

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Setting up remote access can be quick, cheap and easy, but you’ve got to look out for “the catch”. The catch is that its easy to select the wrong system [...]

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